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FAQ

Answers to frequently asked questions

  • 01/05/2026

Here you can find the answers to the questions we receive frequently.

What are the check-in and check-out times?

Check-in is available from 2:00 PM to 10:00 PM. Check-out must be completed by 11:00 AM on the day of departure.
At check-in, a valid ID will be required for each guest.
In case of late arrival or early departure, it is necessary to contact us in advance.

Is it possible to have an early check-in or a late check-out?

It is possible to have an early check-in or a late check-out, but it is necessary to contact us in advance to check availability.
Additional costs may apply depending on the length of stay and the availability of the apartment.

Do you offer baggage storage?

Yes, at our discretion we offer a free baggage storage service for our customers. You can leave your luggage before check-in or after check-out, and we will keep it safe until you need it.

Is there parking available?

Yes, we have a private parking lot for our customers, but it is necessary to book in advance to ensure the availability of the parking space.

Do you accept pets?

Yes, in most of our apartments we accept pets for free. However, we kindly ask pet owners to ensure that their animals are well-behaved and have vaccinations against common parasites during their stay at our facility. Additionally, we ask pet owners to inform our staff at the time of booking so that we can ensure a comfortable stay for all our guests, including those with four legs.

What payment methods do you accept?

Yes, we accept several payment methods, including credit cards (also online), cash, and bank transfers.

Is the accommodation tax included in the price?

No, the accommodation tax is not included in the price and must be paid separately at check-in.

Is breakfast available?

No, we don't offer a breakfast service. However, there are several coffee shops and bakeries nearby where you can enjoy a typical Italian breakfast.

Do you have an elevator?

No, being a historic building, we do not have an elevator. However, we will be happy to assist you and provide you with all the necessary information to make your stay comfortable.


If you can't find the answer to your question, don't hesitate to contact us. We will be happy to help you!